Privacy Policy
Privacy Policy
Last updated: October 2025
At The Birth Space, we are committed to protecting your privacy and ensuring that your personal information is handled safely, respectfully, and in accordance with data protection law. This policy explains what information we collect, how we use it, and your rights regarding that information.
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1. Who We Are
The Birth Space is a midwife-led antenatal education provider based in the UK.
For the purpose of data protection law, The Birth Space acts as the Data Controller for the personal information you share with us.
If you have any questions about this policy or how your data is handled, please contact us at:
info@thebirthspaceuk.co.uk
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2. Information We Collect
We may collect and process the following information:
• Personal details: such as your name, email address, phone number, and postal address.
• Booking information: including course preferences, due date, and relevant health or accessibility needs that you choose to share with us.
• Payment details: securely processed via our third-party payment provider (we do not store full card details).
• Communication records: emails, messages, or feedback you send us.
• Website usage data: collected via cookies and analytics to improve our services.
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3. How We Use Your Information
We use your information to:
• Manage bookings and communicate with you about your chosen class or event.
• Provide tailored antenatal education and follow-up support.
• Process payments and issue invoices or receipts.
• Respond to enquiries and provide customer support.
• Improve our website, courses, and communications.
• Comply with any legal or regulatory obligations.
We will never sell your data to third parties, and we only share information when necessary to deliver our services (for example, with trusted booking or payment processors).
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4. Lawful Basis for Processing
We process your personal data under one or more of the following lawful bases:
• Contract: to fulfil a booking or provide the service you’ve requested.
• Consent: when you’ve agreed to receive updates, newsletters, or marketing.
• Legal obligation: to meet accounting, tax, or safeguarding requirements.
• Legitimate interest: to manage and improve our business operations responsibly.
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5. How We Store and Protect Your Data
Your personal data is stored securely and only retained for as long as necessary to provide our services and meet legal obligations.
We use password-protected systems and secure online platforms for bookings, communications, and payments.
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6. Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (in certain circumstances).
• Withdraw consent for marketing communications.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled.
To exercise any of these rights, please contact us at info@thebirthspaceuk.co.uk.
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7. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behaviour and improve user experience.
You can adjust your browser settings to disable cookies if you prefer.
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8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or the law. The latest version will always be available on our website, and the date of the last update will be shown at the top.
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Contact Us
If you have any questions, concerns, or requests regarding your data, please contact:
info@thebirthspaceuk.co.uk
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